Why Choose New Dimensions Automotive?

There are a lot of repair shops out there, and we know you have choices. So why is New Dimensions Automotive the right shop for you? First, we are a full-service auto repair shop conveniently located in Mesa, AZ 85215. Our shop is not only clean and organized but we continuously invest in new tools and equipment to keep our service bays efficient. An efficient shop saves customers time and money.

We are family-owned and operated and live right here in Mesa, AZ. So what? Well, that means we care about our reputation. Our customers are not just another face, but our friends and neighbors. We strive to provide good, honest repairs, so when we see you around town you are happy to see us! We have earned a solid reputation on Google, Facebook, Nextdoor, and an A+ Rating with the Better Business Bureau.

When it comes to quality repairs, not all mechanics are created equal. There are a lot of BAD mechanics out there; some lazy, some dishonest, but even worse uneducated! In today’s vehicles, technology is advanced and cars are packed with computers, sensors, and electronics, all working together to power your vehicle. When hiring a repair shop, it’s important to ensure the technicians are ASE certified, and preferably have a degree in automotive repair. Our technicians have both; certifications and an Associate’s degree in automotive. With a combined 40+ years of experience, it’s no wonder New Dimensions Automotive can repair virtually any problem in any car! We only use professional-grade materials and often opt for OEM parts to keep your vehicle running as designed. Our repairs are done right the first time and guaranteed by a Nationwide Limited warranty.

But what about the price? New Dimensions Automotive is honest, fair, and reasonable. Each of our repair jobs is priced according to the standard book times, and our labor rates are typically 10-20 and even some 40% lower than the dealership’s rate. Our rates are comparable to other professional independent shops in the area, but our service is second to none.

If you need auto repair in Mesa, AZ, give us a call at (480) 218-0096 to schedule an appointment… or to simply ask questions.  We are happy to help.

Does New Dimensions do engines?

Yes!  We offer engine maintenance, diagnostics, repairs, and replacements!  Call (480) 218-0096 to discuss how we can help repair your engine today.

Is New Dimensions a transmission shop?

New Dimensions Automotive offers transmission diagnostics, repairs, and replacements. However, we are not a specialized transmission repair shop. If you are looking to have a transmission rebuilt we would be happy to refer you to a reputable shop in the area.

What kind of repairs can New Dimensions do?

New Dimensions Automotive is a full-service repair shop offering repairs to domestics and imports like:

• air conditioning

• alignments

• belts and hoses

• brakes

• batteries

• computers

• door locks and windows

• emissions

• engines

• fuel systems

• ignitions and switches

• power steering

• radiator & cooling

• suspension

• transmissions

• SO MUCH MORE

What kind of parts does New Dimensions Automotive use?

We have both dealer and OE quality aftermarket parts available through our various accounts with local suppliers. Most parts are available for same-day repairs. We only use professional-grade materials, and your parts purchase is covered by our guarantee.

I can find the part cheaper on the internet, will you install it?

Sure, in most cases we will do this for our customers. However, we strongly discourage customers from purchasing their own parts. First and foremost, it’s important to understand that we do not offer a guarantee on repairs when the customer supplies their own parts and we typically charge our standard labor rate plus 20%.

Why?  It’s simple.

PART QUALITY: 

We have no control over the part quality you decide to purchase. That online “deal” you found could be a used or refurbished part, or worse a poor-quality knockoff.

TIME AND EFFORT:

Have you ever put together a piece of furniture and discover missing screw holes or slightly skewed measurements? This happens all the time in cheap parts. We spend time removing components and draining fluids in your vehicle, only to find the part you supplied doesn’t work or doesn’t fit. The technician can’t leave your vehicle in the bay for hours, or often days, while you return the part for a replacement. Instead, he must now put your car back together and push it out, while we wait for a replacement. That part savings has now cost you time, and additional labor charges for a second installation.

FAILURES:

Great!  The repair has been completed and you leave the shop happy, saving money on that internet-purchased part. After a few days or months, the part fails.  Now what?  Will New Dimensions charge to replace it? Absolutely. The part you purchased is not covered by our guarantee because we have no recourse to recoup labor costs to replace the defective part. When we purchase parts from our suppliers, our technician’s time to install a replacement could be reimbursed once the defect is proven.

WANT TO KNOW MORE? GET IN TOUCH WITH US TODAY AT (480) 218-0096.

Extended Warranty

Does New Dimensions Automotive honor extended warranties?

YES! Some extended warranty plans require you to take your vehicle to a specific shop or even the dealer you purchased the warranty plan from. However, there are MANY extended warranty plans that allow customers to use an independent repair shop for diagnostics and repairs. New Dimensions Automotive can help facilitate extended warranty repairs, working with your plan administrator for approvals and payments. Give us a call to discuss your extended warranty repair at (480) 218-0096.

 If you have a repair covered by ProVantage® Nationwide Warranty – GOOD NEWS –  New Dimensions Automotive is part of the network!